Privacy policy

We take the protection and privacy of personal data very seriously.

With this policy, we aim to provide complete transparency about the types of data we, Câlinable, collect, and how we gather, use and protect your personal information when you visit calinable.com (the “Site”), utilize our services, or communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using our Services.

We encourage you to review this page periodically to ensure ongoing agreement with the conditions outlined in this policy, as we may update it from time to time.

WHO WE ARE

Calinable SAS, a simplified joint-stock company with registered capital of €5,000, headquartered at 59, rue de Ponthieu, Bureau 326, 75008 Paris, France, registered with the Paris Trade & Companies Register under number 931 275 044, represented by Ekaterina Radushkina in her capacity as President in this document. Referred to as “Our Company”, we are responsible for collecting, processing, and using the data you provide.

WHAT DATA WE COLLECT AND USE

The data collected by Câlinable about you is limited to the information you provide in connection with our services and your interactions with our brand. These include:

  • Account creation and billing information: Includes your name, mailing and billing addresses, phone number, email address, payment details, usernames, and passwords.
  • Financial information for transactions: Covers credit/debit card numbers, expiration dates, and cardholder information.
  • Shopping information: Pertains to items viewed, cart contents, wishlists, and communication preferences.
  • Information about browsing habits (Google Analytics): Includes cookie IDs, IP addresses, page views, actions performed on the website, demographic and geographic data.
  • Information about buying habits: Covers purchase history, preferences and habits.
  • Information obtained from third parties: May include data collected by Shopify, social media platforms, payment processors, or publicly available sources (e.g., postal services).

Any information collected from third parties will be handled in line with this Privacy Policy. We are not liable for the privacy practices of other websites or platforms; you should review their respective policies.

HOW WE USE YOUR PERSONAL INFORMATION

The personal data provided to us is used solely for explicit, legitimate purposes. These include:

  • Providing products and services, processing orders and payments, shipping goods, sending account-related notifications, and managing returns, exchanges, and shipping arrangements.  
  • Sending promotional information, newsletters, and invitations.
  • Safeguarding against fraud and non-payment risks.
  • Addressing inquiries, complaints, and improving service provision.


COOKIES

Similar to many websites, we use Cookies on our platform to store information such as language preferences, visit durations, and viewed pages. For specifics about Cookies associated with our Shopify-powered store, refer to https://www.shopify.com/legal/cookies.

These Cookies are used to enhance our website, improve navigation, analyze traffic, run analytics, and understand user interaction. Third-party Cookies might also be used to tailor services, products, and advertising on our website and others.

You can personalize Cookie settings in your browser.

SHARING YOUR DATA

We may share your information with third parties such as service providers, partners like Shopify, and affiliated companies to facilitate order processing, newsletter distribution, and service optimization. We also share data when required for shipping or through social media widgets or login integrations, and upon your request or consent.

To process payments, your payment information will be shared with designated service providers. Additional information about their data protection policies can be found on their websites.

We do not share, sell or disclose your data to unrelated third parties.

SECURING YOUR DATA

We take measures to protect and secure the personal data collected. However, despite our efforts, the inherent risks associated with data transfers cannot be eliminated. Hence, we advise caution to prevent unauthorized access to your personal data. It is essential to log out when sharing a computer and maintain password confidentiality. Do not use insecure channels to communicate sensitive or confidential information.

YOUR RIGHTS

You have the right to access, modify, update, or request the deletion of your personal data at any time. You can manage these actions through your account settings on our website or by sending a written request via email to calinableparis@gmail.com.

You also have the right, without providing a reason, to revoke consent for us to collect and use your data for advertising or newsletter purposes. To do so, contact us at calinableparis@gmail.com.

INTERNATIONAL USERS

Please note that your personal information may be transferred, stored, and processed outside your country of residence, including the United States. Additionally, third-party service providers and partners might also process your information in these countries.

If your personal information is transferred from Europe, we will utilize recognized mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts issued by relevant authorities, unless the data transfer is to a country with adequate data protection.

Last updated: December 11, 2024